We work directly with employees and their families whenever there is a question about a claim. Whether it’s a denial or just a high price, we can ensure claims are processed appropriately and negotiate costs downward at every opportunity.
EMPLOYEE BENEFITS HANDBOOK
The first step to ensuring that your employee's understand their benefits is clear communication. We customize employee benefit handbooks so that you can better utilize your benefits.
We will be there for you to keep you educated on the choices that you're making, so you're fully informed on the decisions that you're making, to find the best fit for you and your family.
ESCALATED ISSUE RESOLUTION
We hope you never need this. But, if you do, you’ll be glad to have a competent, well-versed advisor with experience and relationships to help unwind whatever has escalated to your desk.
HEALTHCARE COST RESEARCH
We have the ability to help determine how much a course of care is going to cost with a given provider, and it’s rare for this decision to happen between doctors and patients even today, so we bridge the gap.
PRESCRIPTION COST RESEARCH
While we certainly don’t prescribe medications, we can give employees information on cheaper alternative drugs to explore with their doctor or even just information on how to acquire their prescriptions through mail order to capture cost savings without even changing their medication. It’s all about information.
Doctor saying you need to see a specialist? We can make sure the providers you’re choosing from will be in network and that you’ll receive the highest benefit level available to you. Just let us know what kind of provider you need to see and where.
ESCALATED CLAIM SUPPORT
You just never know what’s going to come up next in the insurance world. No matter what it is or how far the problem has escalated, you’ll be glad we’re here to help!
CUSTOMER SERVICE & ADVOCACY
We really did design our business to help your employees through the health care finance maze. We want to be their point person for dealing with all of their benefits and any questions that may come up. From simple questions to complex analysis and problem resolution, we’re here for them.